Business ProfileforSecurity First Insurance Company

On April 20, 2023, I filed a claim (#******) against my policy #P000031093 for roof damages. On May 6, 2023, I received a letter closing my claim based on the falsehood that I refused to allow an interior inspection of my home. In fact, I told the insurance company that I did not have any damage on the interior of my house and never refused to allow entry as I did not have a reason. After voicing my dissatification with their unprofessional conduct regarding his falsehood, ***************** decided that based on my hurricane deductible no money would be paid out on the claim. Subsequently, ***************** telephoned me and stated that they were mailing a check for $4,300 for hail damage. In October 2023, I checked the status of the payment and ***************** said they needed to add the mortgage company to the check. As of today, I have not received any payment from SFI. Most distrubing, SFI has committed False Reporting of Claims, Consumer FRAUD, Wire FRAUD and possible Embezzlement of Funds. Based on a recent Claims History Report, SFI falsely documented that they previously paid me $4,362 for HAIL damages (03-15;2022/Loss Date). However, SFI has never paid me any such payment in connection with HAIL damages to my roof. Likewise, I have never received the payment that was promised me in August 2023. As a retired "Federal" law enforcement officer for over 20-years, I will be reporting these criminal violations to the rightful Federal/State authorities for a full criminal investigation. In addition, I will be posting this information on social media to identify other victims suffering from the same criminal violations.