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Find a Location

Abney Insurance Agency has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Abney Insurance Agency

      16415 W Colonial Dr Oakland, FL 34787-9711

      BBB Accredited Business
    • Abney Insurance Agency

      100 S Palm Ave Howey in the Hills, FL 34737-3427

      BBB Accredited Business

    Business ProfileforAbney Insurance Agency

    Insurance Agency
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/15/2013

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Independent insurance agency representing many carriers allowing us to find the right carrier at the right price. Insuring the families of the Winter Garden, Oakland, Ocoee, Windermere, Clermont, Howey in the Hills and Orlando areas.

    Products & Services

    This company offers insurance agency services for Personal, Automotive, Home, Recreational Vehicles, Umbrella, Flood, Bonds, Commercial, Life and Health Insurance.

    Business Details

    This is a multi-location business.

    Find a Location

    Abney Insurance Agency has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Abney Insurance Agency

        16415 W Colonial Dr Oakland, FL 34787-9711

        BBB Accredited Business
      • Abney Insurance Agency

        100 S Palm Ave Howey in the Hills, FL 34737-3427

        BBB Accredited Business
      Location of This Business
      16415 W Colonial Dr, Oakland, FL 34787-9711
      BBB File Opened:
      9/2/2009
      Years in Business:
      31
      Business Started:
      2/8/1993
      Business Started Locally:
      2/8/1993
      Business Incorporated:
      2/8/1993
      Accredited Since:
      7/15/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • PACA, Inc.
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:00 PM
      T:
      9:00 AM - 4:00 PM
      W:
      9:00 AM - 4:00 PM
      Th:
      9:00 AM - 4:00 PM
      F:
      9:00 AM - 4:00 PM
      Business Management
      • Paula Abney, President
      Contact Information

      Principal

      • Paula Abney, President

      Customer Contact

      • Paula Abney, President
      • Curtis Abney Jr., Vice President
      • Brandon Abney, Secretary
      • Aaron Abney, Treasurer
      Additional Contact Information

      Fax Numbers

      • (407) 877-7670
        Primary Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I let abney insurabce know I had sold my residence at ************************************************** in 2023 and would need to cancel my home insurance. I corresponded with ***** Abney and she said I was *********** unearned premium and to giver her my new address for my refund. I sent my closing paperwork for my home as requested and signed cancellation paperwork. She then sent me renewal paper work for my policy that I wanted canceled. And never returned any of my numerous emails. I have also reached out to the abney website for an agent to email me and I still have heard nothing. I just want my refund that she said I was ***********. I have proof via an email from ***** stating I was *********** this refund. Please assist in any way possible.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anthony B

      5 stars

      10/18/2023

      I have known the Abney family for many years. They have ALWAYS been very professional and honest in all insurance dealings with me and my family. I highly recommend using this agency for your insurance needs! Thank you Paula and staff! Customer Since 2010

      Local BBB

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