BBB Reliability Report for
Coleman American Moving and Service of Orlando LLC

A BBB Accredited business since 10/22/2009

Ratings Explanation...


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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

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BBB Accreditation

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+

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Business Contact and Profile

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Name:
Coleman American Moving and Service of Orlando LLC
Phone:
(407) 851-2770
Address:
9143 Boggy Creek Rd., Orlando, FL 32824
      Google map  Mapquest map  Yahoo map
Business Category:
Movers, Moving Supplies
eMail:
Web Address:
BBB file opened:
December 19, 2007
Business started:
January 1914
Business started locally:
January 1990
Primary Contact:
Mr. Jeff Coleman (President, Covan Division)
Complaint Contact:
Mr. Martin Vah (General Manager - Coleman)
Other Contacts:
Ms. Lacy Brakefield  (President, Allied Division)
Mr. Jim Coleman  (Owner)

Alternate Business Names

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Allied Van Lines

Products and Services

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This company offers local moving, packing and storage, long distance relocation and transportation services.

Additional Locations and Phone Numbers

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(800) 700-2770
(407) 859-7635 (FAX)

Licensing

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This company or its agent is licensed, registered or certified by the U S Department of Transportation. The license number is 148986. 

State IM-1493 and Allied Van-076235

Customer Complaint History

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The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    since the firm's BBB file was opened in December 2007: 5
    in the last 12 months: 1

Complaints Concerned:
    Credit or Billing Disputes  (1 complaints)
1Resolved
    Delivery Issues  (4 complaints)
2Resolved
2Company made every reasonable effort to resolve

Government Actions

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The BBB has no information regarding Government Actions at this time.

Advertising Review

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The BBB has no information regarding Ad Reviews at this time.

Industry Tips

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The Bureau suggest you get several estimates and take all factors into consideration. Remember, your lowest estimate may not be your best choice. Check on the type and extent of the firm's insurance, including replacement value for damages, deductibles and where the responsibility lies for the deductible. Obtain an in home , visual estimate, know the difference between a binding estimate and a non-binding estimate. Check ahead of time whether payment must be made by cash, money order, traveller's check or certified cashier check at delivery. In the event of unforseen delay of your belongings, what provisions will be made for lodging, meals, etc?

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 190451649
Report as of: 2/9/2010 1:11 PM

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